Customer Service & Claims

Auto Policy Changes 

• Request Auto ID Cards

• Request Change, Addition or Deletion of Vehicle

• Add a Driver

• Remove a Driver

• Request Auto ID Card(s)

Property Policy Changes
(Home, Renters, Business Property etc.)

• Property Policy Change

• Request Certificate of Insurance

• Add/Delete Loss Payee/Mortg.

• Change of Address

• Evidence of Insurance

• Change of Beneficiary

• Rollover Request

• Change of Ownership

• Name Change

If you would like us to assume the servicing of an existing insurance policy please review the Agent/Broker of Record change procedures below.

• Request Change of Agent / Broker of Record

To report a claim, locate the company your policy is placed with and report the claim via the phone number shown below. If your carrier does not have a number listed scroll down for claim forms that can be submitted online.

If your company is not listed above or you would prefer to consult with us about the claim please complete the appropriate claim form below.

• Massachusetts Registry of Motorvehicle Accident Report form
  
  Automobile Claim Report Form

• Property Claim (Home, contents, etc.) Report Form

Tips for being prepared in case you do experience a loss:

• Prepare for a Property Loss
  
• Prepare for an Auto Loss or Accident